Implementing ITIL Configuration Management (paperback) (IBM Press)

By Larry Klosterboer

Sensible, Real-World ITIL Configuration Management—From begin to end

 

The IT Infrastructure Library® (ITIL) locations the “best practices” in IT operations at your command. ITIL is helping you are making larger know-how offerings, manages IT extra successfully, and drives better enterprise worth from all of your IT investments. The middle of ITIL is configuration administration: the self-discipline of deciding on, monitoring, and controlling your IT environment’s diversified elements to achieve exact and well timed details for higher decision-making.

 

Now, there’s a realistic, start-to-finish consultant to ITIL configuration administration for each IT chief, supervisor, and practitioner. ITIL-certified architect and ideas supplier Larry Klosterboer is helping you determine a transparent roadmap for fulfillment, customise general methods for your detailed wishes, and stay away from the pitfalls that stand on your way.

 

You’ll how you can plan your implementation, set up instruments and approaches, administer ongoing configuration administration projects, refine ITIL details, and leverage it for aggressive virtue. all through, Klosterboer demystifies ITIL’s jargon, illuminates each one strategy with real-world suggestion and examples, and is helping you concentrate on the explicit strategies that provide greatest enterprise worth on your environment.

 

Coverage includes

  • Assessing your present configuration administration adulthood and atmosphere targets for development
  • Gathering and coping with necessities to align ITIL with organizational wishes
  • Describing the schema of your configuration administration database (CMDB)
  • Identifying, shooting, and organizing configuration information
  • Choosing the easiest instruments on your requisites
  • Integrating information and procedures to create a unified logical CMDB and configuration administration provider
  • Implementing pilot initiatives to illustrate the worth of configuration administration and to check your planning
  • Moving from a pilot to wide-scale firm deployment
  • Defining roles for deployment and ongoing staffing
  • Leveraging configuration administration info: Reporting and past
  • Measuring and enhancing CMDB information accuracy
Covers ITIL model 3.


Preface xvii

Acknowledgments xxi

About the writer xxiii

 

Chapter 1: evaluate of Configuration administration 1

Part I: making plans for Configuration administration 17

Chapter 2: collecting and studying requisites 19

Chapter three: deciding on Scope, Span, and Granularity 37

Chapter four: Customizing the Configuration administration approach 55

Chapter five: making plans for information inhabitants 67

Chapter 6: placing jointly an invaluable venture Plan 85

Part II: enforcing Configuration administration 97

Chapter 7: selecting the best instruments 99

Chapter eight: imposing the method 117

Chapter nine: Populating the Configuration administration Database 127

Chapter 10: identifying and operating a Pilot software 137

Chapter eleven: communique and firm Roll Out 149

Part III: working a good Configuration administration approach 161

Chapter 12: construction a Configuration administration crew 163

Chapter thirteen: the various makes use of for Configuration details 179

Chapter 14: Measuring and bettering CMDB Accuracy 193

Chapter 15: enhancing the enterprise worth of Configuration administration 207

 

Index 217

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Future Information Technology: FutureTech 2013 (Lecture Notes in Electrical Engineering)

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ITIL Service Design (2011 Edition)

By Cabinet Office

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Note: Vector PDF - absolutely bookmarked, searchable.
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Mike Meyers' CompTIA Network+ Certification Passport: Exam N10-005 (4th Edition) (Mike Meyers' Certification Passport)

By Mike Meyers, Scott Jernigan

From the number one identify in specialist Certification

Prepare for CompTIA community+ examination N10-005 with McGraw-Hill—a Gold-Level CompTIA licensed companion supplying approved CompTIA licensed caliber content material to provide you the aggressive area on examination day.

Get at the quick music to changing into CompTIA community+ qualified with this cheap, transportable research software. inside of, networking specialist Mike Meyers courses you in your occupation direction, offering specialist counsel and sound recommendation alongside the way in which. With a radical concentration simply on what you want to recognize to go the CompTIA community+ examination N10-005, this certification passport is your price tag to good fortune on examination day.

CD comprises try out engine with comlplete perform checks, Mike's favourite freeware and shareware networking instruments, a video creation to CompTIA Network+, and an Adobe electronic variants loose booklet obtain (subject to Adobe's method requirements)

Featuring:
• Itineraries—List of professional examination ambitions coated
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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children (2nd Edition)

By Charles T. Betz

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• Lean-oriented strategy research of IT administration, conscientiously uncommon from an IT sensible model
• Field-tested conceptual details version with definitions and utilization situations, mapped to either the method and method architectures
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Dissecting the Hack: The F0rb1dd3n Network, Revised Edition

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""The F0rb1dd3n Network"" will be learn as a stand-alone tale or as an example of the problems defined in superstar. all through “The F0rb1dd3n community” are “Easter eggs”―references, tricks, words, and extra that might lead readers to insights into hacker tradition. Drawing on “The F0rb1dd3n Network,” megastar explains many of the points of reconnaissance; the scanning part of an assault; the attacker’s look for community weaknesses and vulnerabilities to take advantage of; many of the angles of assault utilized by the characters within the tale; easy equipment of erasing details and obscuring an attacker’s presence on a working laptop or computer approach; and the underlying hacking culture.
  • Revised version incorporates a thoroughly NEW big name part (Part 2)
  • Utilizes genuine hacking and safety instruments in its tale- is helping to familiarize a beginner with the numerous units and their code
  • Introduces easy hacking thoughts in genuine existence context for ease of learning
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    Digital Phoenix: Why the Information Economy Collapsed and How It Will Rise Again (MIT Press)

    By Bruce Abramson

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    Liferay Portal Performance Best Practices

    By Samir Bhatt

    To maximize the functionality of your Liferay Portals you must collect most sensible practices. by way of the top of this educational you’ll comprehend making the main applicable architectural judgements, fine-tuning, load checking out, and masses more.

    Overview

    • Learn most sensible practices for architecting excessive acting Liferay- established solutions
    • Practices for configuring a load balancer and cluster of Liferay portal
    • Find outKnow how one can practice load checking out and function tuning task for Liferay- established solutions

    In Detail

    Liferay portal is thea major horizontal portal product on hand oin the marketplace. It wais named lLeader in Gartner's Magic Quadrant for Horizontal Portals. as a result flexibility provided through Liferay Portal for customizations, it really is changing into a preferredbest selection for portal implementations. Many influential websites were carried out with or have switched to the Liferay portal. an increasing number of Liferay builders and, architects are wanted within the IT industry.

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    The e-book contains of Liferay portal functionality most sensible practices with regards to a variety of elements. It begins with the structure and layout top practices and ends with functionality tuning and lLoad trying out top practices.

    The booklet follows athe logical stream. within the first bankruptcy it talks approximately a number of architectural thoughts and most sensible practices. It additionally talks concerning the outcomes of assorted architectural ideas. It talks aboutcovers tips to configure the Liferay portal to paintings in a clustered surroundings. It discusses many of the suggestions to be had in a cluster configuration. The publication extra talks approximately numerous configuration thoughts of other elements which are on hand for making improvements to functionality. The ebook additionally talks approximately numerous improvement top practices. It concludes with most sensible practices relating to load checking out and a functionality tuning exercise.

    Liferay Portal functionality most sensible Practices explains functionality top practices with genuine examples and samples. by means of the top of this ebook, the reader could have realized every thing s/he/she must learn about Liferay portal functionality most sensible practices.

    What you'll examine from this book

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    • Configure Liferay portal cCluster
    • Configure Cache Replication utilizing assorted options
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    • Tune Liferay portal utilizing a variety of configurations settings
    • EHCache dependent cache configurations
    • Terracotta established cache implementation
    • Learn portal improvement most sensible practices
    • Perform lLoad trying out and function tuning workout for Liferay- established solutions

    Approach

    A step by step educational on imposing Liferay- established portals to profit functionality most sensible practices

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